Pecan Springs Lodge

•  No unauthorized overnight guests or pets allowed. There is a maximum of two adults per room and all guests must be registered and authorized.

• Rates include all utilities, WIFI and housekeeping. 

• There is a $10 per day late fee if room charge is not paid by the date due.

• We accept digital payments (CashApp, Venmo, ZellePay), cash, checks and debit/credit cards. Add a 4% banking fee when paying with a credit/debit card.

• There are no refunds for unused time. We offer monthly, weekly and daily rates as needed.

• A minimum 3-day advance notice is appreciated when vacating the Unit.  Failure to give 24- hour notice could result in a $50 deposit forfeiture.

• Lodging tax will be added if your stay is less than 30 days.

• A deposit is required prior to occupying a room to cover any damages or unpaid charges.

  Please read our Deposit Policy.

• Electric heaters or any open fires (including candles) are strictly prohibited inside the building. Firepits and grills are acceptable to use outside in an approved container or appliance. Please ask about cooking outside in the designated areas.

• We have a few small household appliances available for use during your stay.  Please ask if you’d like to check out any of these items for your use while being our guest.

• Please notify us immediately if anything needs service, repair or maintenance. Do not tamper with smoke detectors or make any modifications to the Unit or building.

• The insurance policy does not cover personal property of our Guests.  Guests must provide their own tenant personal property insurance coverage if desired.

• Absolutely no smoking, vaping or any use of tobacco products inside the building. Use of illegal substances or any illegal activities will result in immediate termination of the use and occupancy of the Unit without any refund of unused time.

• Quiet time at the lodge is between 10 pm and 6 am. Thank you for being respectful of your neighbors, their property, belongings and space. Remember that loud voices, music or TVs can be heard by others and may disturb their peaceful enjoyment of the premises.

• We have a laundromat onsite for the use of our Guests.  We also offer laundry service at an affordable cost per load.

• Security cameras are in use in the public areas, hallways and outside. 

• You may have occasional packages and mail delivered to the lodge.

• Housekeeping is required semi-weekly and is included in our rates. Please read our Housekeeping Policy for more information.

• We have affordable self-storage units for lease in the nearby north wing.

• Pecan Springs Lodge, it’s owners, managers and employees are not responsible for any

  valuables left onsite.

• Parking is available in designated places near the building. 

• Check out time is 10 am unless prior arrangements have been made with Management. 

• Unit access may be necessary for the purpose of routine inspections, repairs, maintenance, housekeeping, alterations or improvements. It shall be done at reasonable times and with advance notice, except in emergency or abandonment and in accordance with Texas law.

• Property is still under construction, which may mean increased noise, dust and that certain features may be unavailable until completion.

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Deposit Policy

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A modest, refundable deposit is required before a guest stays in our rooms. We take great pride in our property, and we strive to offer affordable, comfortable lodging that is “home away from home” and we need our Guests to help us maintain that goal. The security deposit assures us that:

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• All items remain in the Unit and are in the same or better condition than when guest entered into the agreement to stay.​  Nothing is damaged or missing from the Unit or the property upon vacating the Unit. This includes but is not limited to furnishings, bed linens, towels, kitchen items, furniture, TV, remote controls, window blinds, appliances, pillows, etc.

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• There are no unpaid charges on account.

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• There is no excessive cleaning necessary to return the Unit to a rentable condition. This includes carpet stains that are unable to be removed or require significant cleaning time to remove it.

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If the guest’s stay is less than 1 month, there will be a minimum $50 cleaning deposit retained. If all the above conditions are met, the deposit will be returned as follows:​

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The room will be deep cleaned after you have moved out. If there are no damaged or missing items discovered and no unpaid charges left, the deposit will be returned, no later than 10 days after vacating the Unit.

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It will be returned in the same method in which the deposit was made, unless it was paid in cash and then it will be paid via check and mailed out to the address on file.  You will be notified when the deposit is ready to be refunded.  If you do not hear from us within four days of vacating the property, please contact us about your deposit.

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If the property, the Unit, any furniture or any furnishings have damage or are missing or if there are unpaid charges, the deposit will be forfeited to the extent of the replacement cost of the damaged or missing items or the unpaid amount. The final decision of whether any part of the deposit will be retained will be made by the Owners of the property.

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Occasionally, a potential Guest will choose to accept the option to make a Guarantee deposit for the purpose of “holding” the Unit for their upcoming stay. When the Guest arrives, that deposit will then be applied to their security deposit for the room and the foregoing applies. If the potential Guest makes a reservation guarantee deposit and then chooses not to continue with the reservation, a $50 fee will be retained by Pecan Springs Lodge and the balance refunded within 1 day after notification, in the same manner it was received.

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Housekeeping Policy

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As part of the services we offer, housekeeping is a very important part of what we include for stays over three (3) days. Regular housekeeping service helps to maintain the cleanliness standard that we are known for. This service is critical to control bugs and pests from entering and reduces undesirable odors. It also helps to improve your eligibility for the refund of your deposit by keeping the Units clean and reducing excess cleaning time when the room is vacated.

 

Things to know . . . 

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For stays over 3 days, housekeeping service is typically done twice a week. Once a week, we pick up trash and do a quick tidy of the room. On the alternate day, we may include laundering your bed linens and towels as well as cleaning the bathroom and floor.

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We avoid moving your personal items as much as possible so it is important that you keep tables/kitchen/vanity counters clear of personal items and the floors picked up so we can vacuum/sweep/mop properly.

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Housekeeping is onsite between 7:30 am and noon, Monday thru Friday. We attempt to complete the housekeeping service while you are away from the Unit, so we don’t disturb your stay. Use the “do not disturb” doorhanger only if you are in the room and you do not wish to be disturbed right then. Please remember to remove the hanger when you leave. We try to notify you of the housekeeping schedule in advance, but it may be done any weekday.

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If someone will be in the room when the housekeeping is scheduled for, we ask that they step outside the room while the Unit is being cleaned. Allow at least an hour for it to be completed and we will notify you when they are finished.

 

Since housekeeping is a requirement of your stay, please notify us in advance, if there is a specific day that you do not want service so we can properly schedule the semi-weekly housekeeping.

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If you wish to take out your own trash, there are several trash containers surrounding the property. Or, if you prefer, you can leave a full trash bag outside your door, and we will remove it for you. Extra trash bags are on the bottom of each trash container. Please help us keep undesirable odors and pests away by disposing of trash frequently.

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Never leave valuables in the room.

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Occasionally, our Guests leave cash as a token of appreciation for our hardworking housekeeping staff. Always appreciated, but never expected, housekeeping will not take any tip money left unless it is clearly noted as tip money.​

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Pecan Springs Lodge

Indemnity And Waiver Of Liability

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As a Guest of Pecan Springs Lodge, you agree to accept these rules. You agree to vacate the premises at the request of Owners or Management if any rules are violated and understand this is without any refund of prepaid fees. This agreement is under a Host/Guest arrangement and does not constitute a landlord/tenant agreement, no matter how long you have been or are here.

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You agree to pay for occupancy for every day that you are a Guest or have belongings in the Unit, whether you are physically there or not, and according to the Texas Penal Code Section 3104 (Theft of Service Law), any guest that leaves without paying for services or refuses to pay for services when due, is subject to criminal prosecution. Full payment is required up front and before services are provided and we will prosecute any violations.

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Guests shall indemnify and hold Owners and Management harmless from and against any claims, demands, costs and legal expenses, arising from any damages or injuries caused by fire, water, wind, civil unrest, acts of God, actions of owners, management, employees, agents or invitees, whether such loss was caused by the negligence of any of the Lodge parties or not.

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By staying the Pecan Springs Lodge, you are agreeing to the Lodge Rules and Policies, Indemnity and Waiver of Liability.

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Pecan Springs Group, LLC 090524​​​​​​​